Contacting Property Owners in Bulk
You can email the owners of a group of properties at once straight from the properties table, rather than opening each property one at a time. This is useful for reaching a specific group of vendors or landlords, for example everyone currently Sold STC.
Note - To contact owners in bulk you'll need a role with both of the following permissions enabled:
'Allow this user to bulk update property assignee' - this shows the checkboxes on the properties table.
'Allow this user to send bulk contact emails and SMS' - this shows the contact button.
For more information, see our Roles and Permissions help article.
Selecting properties
Head to the Properties page and choose the All, Sales or Lettings tab. Apply any filters you need, then tick the checkbox next to each property you want to include.
To select everything matching your filters, tick one property and then click 'select all matching your filters' at the bottom right.
Sending the email
Once you've selected your properties, click the contact button at the bottom of the screen. This will show as 'Contact Owners' on the All tab, 'Contact Vendors' on the Sales tab and 'Contact Landlords' on the Lettings tab.
Write your email in the composer and send it. Each owner receives their own email, which is logged against their record.
Tip! - If an owner has more than one of the selected properties, they'll only receive one email, not one per property.
Owners who can't be contacted
If some of the selected properties don't have an owner with an email address, they're flagged before you send and you'll see a 'Some properties skipped' message letting you know how many. If none of the selected properties have an owner you can email, the email won't be sent.
Marketing preferences
By default, owners whose 'Receive marketing messages' setting is 'No' or 'Not set' won't receive the email. The composer shows how many recipients this applies to.
If your email isn't marketing and needs to reach everyone, for example an important service update, you can tick 'Ignore marketing preferences' in the composer to include them.
Note - Only ignore marketing preferences when it's appropriate to do so, as sending marketing to people who haven't opted in may breach GDPR.
For more information on managing applicants in bulk, see our Bulk Managing Applicants help article.
Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!