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Adding Interested Applicants to Properties

How to add an interested applicant to a property

Written by Hannah Malarky Andrew

Adding Interested Applicants to Properties

From any property in Street you have the option of flagging an applicant as an interested applicant. This list of applicants can be viewed in one central table with a variety of actions available including booking viewings, making offers, viewing questionnaire responses and emailing applicants in bulk.

From a property page, click 'Create' at the top right and select 'Interested Applicant'.

Next, search for the applicant or create their applicant card if it doesn't already exist. You can also add any internal notes relating to that interested applicant here that you can refer back to later.

You can also flag an interested applicant from a viewing page, if that applicant has previously viewed the property. From the viewing page. click the 'Mark Applicant as Interested' button at the top right.

Additionally, if you have your pre-qualification questionnaires set up, an applicant will automatically be marked as an interested applicant if they complete the questionnaire.

Viewing the list of interested applicants

From the property page, scroll down to the 'Interested Applicants' card on the right hand side and click 'view all'.

From here you will see the list of interested applicants for that property where you can see key details such as the last viewing date, buying and financial position (for sales) and if they have submitted a questionnaire response.

From the three dot menu on the right hand side you can also book a viewing, submit a sales offer and remove the applicant from the list of interested applicants.


Emailing interested applicants in bulk

From the list of interested applicants on a sales property, you can email some or all of them in one go. This is useful for letting buyers know about open days, price changes or best and final offers.

From the property page, go to the 'Interested Applicants' card and click 'View All'. If the property has both sales and lettings interested applicants, make sure you're on the 'Sales' tab.

Tick the checkbox next to each applicant you'd like to email. To select every applicant on the current page, tick the checkbox at the top of the table.

Note - If the property has more interested applicants than fit on one page, a message appears above the table once you've ticked an applicant. Click 'Select all [number] Applicants matching current filters' to select every applicant who matches your filters, not just those on the current page.

You can filter by Buying position and Financial position first to narrow down who you're contacting. Once you've made your selection, click 'Contact Applicants' in the bar at the bottom of the screen. This opens the usual email window, where you can:

  • Choose an email template.

  • Write or edit the subject and message.

  • Choose the from address.

  • Add your signature.

  • Add attachments.

Merge fields are filled in separately for each applicant, and property merge fields use the property you're emailing from. When you're ready, click 'Send Email'.


Each applicant receives their own individual email, so they won't see who else it was sent to. The email is logged against each applicant's record.

Note - To email interested applicants in bulk, you'll need a role with the 'Allow this user to send bulk contact emails and SMS' permission enabled. For more information, see our Roles and Permissions help article.

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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