Managing certificates is just one of the ways that Street helps an agent stay compliant. You can review your stored certificates at any time, but Street will also flag to you in various ways if a certificate is due to or has already expired.

You can set what safety certificates should be required on a per property basis, from the property details, via the property page > edit (top right) > edit property. Tick the certificates the property needs in the 'Required Certificates' field.

From the left side bar, under Property Management, you will see Compliance. This has a sub-menu for each compliance tab: Safety Certificates, Properties Missing Certificates, EPCs, Insurance Policies, Invalid Expiry Dates, Right to Rent and Landlord Registration.
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Clicking Safety Certificates will take you to the main safety certificates table where you can see a list of all safety certificates across all properties showing key details including the certificate type, property, property assignee, service level, expiry date, status, the contractor who last completed it ('Last Completed By'), notes and next action.

The table can be filtered and exported using the export to CSV button at the top right. You can also search the table by property address using the 'Search by address...' box, making it quick to find the certificates for a specific property.

Filters include Property Assignee, Certificate Type, Status, Management Type (Managed or Let only), Tenancy Status, Expiry Date and Expiry Range. Archived properties are hidden unless you tick 'Show archived properties'.

You can add a task to a certificate from the Next Action column. If you'd like your own task types for certificates, set them up in your Custom Task Types settings and choose Safety Certificate as what they apply to.

For any expiring or expired certificates you'll see a 'Create Job' button in the Safety Certificate Renewal column, allowing you to instruct a contractor to carry out the necessary checks and provide a certificate.

You can then review the normal details when creating a job and can choose to add a contractor, or turn on 'Landlord to fix' if the landlord is arranging the work themselves, which creates the job without a contractor. If a contractor was used for the previous certificate of that type on the property, they'll be pre-selected for you, with a link to view that job.

From the three dot menu on the right hand side you can renew a certificate without creating a job using 'Renew Certificate without Job', by uploading the new certificate file. Street AI Document Reader will read the relevant details and populate the dates for you.

You also have the option of marking it as 'Not Renewing', useful if you are no longer managing the property, as well as editing or deleting the certificate.

You can also email a certificate to the landlord or tenants at any time, not just when it’s first uploaded. From the three dot menu on the certificate, click Email Owner or Email Tenants. The email will open with the subject, message and certificate already filled in, ready for you to review and send. You can also add other email addresses if needed.

Street sends a reminder when a certificate is due to expire, as long as all of the following are true:

The reminder appears as a 'Certificate due to expire' notification for users on the property's branch. If your branch has the Slack integration set up with 'Reminders for expiring Certificates' ticked, it's also posted to Slack. No email is sent to you or the landlord automatically, but you can use 'Email Owners' from the table.

From the main safety certificates table you can also instruct a contractor for multiple certificates at once. To do this, select the checkbox on the left-hand side of each certificate you want to include. Once you have made your selection, click the 'Instruct contractor' button at the bottom right of the table.

From here you can search for the contractor you wish to instruct and bulk instruct all of the selected safety certificates. Doing so will create a maintenance job with that contractor instructed and that contractor will receive one email per batch of certificates instructed, rather than several individual emails.

From the safety certificates table you can also bulk email owners by selecting each certificate you want to email about and clicking the 'Email Owners' button at the bottom right.

This can be used to chase landlords on expiring certificates and how they want to proceed. Additionally Street.co.uk deduplicates recipients, so an owner with several properties gets one clear summary of everything to renew rather than a stream of separate emails, and every reminder is tracked.

You will also see a tab for properties missing certificates. This page will show a table of all properties with at least one missing certificate, making it easy to keep track and remain compliant.

Within your Task Management page you will see a tile for Property Compliance. Here you can quickly identify any certificates that need attention, whether they are expiring or are missing entirely.

These links will take you back to the relevant tables above for quick access. The tile covers managed properties only, so let only properties aren't counted.

You can also add a Safety Certificates widget to your Dashboard to keep an eye on certificates that are due to expire.

Each property also has its own dedicated safety certificates page. On the property page scroll down until you see the Safety Certificates card on the right hand side where you can see the status of any certificates and click 'View all Certificates' for a more detailed breakdown.

This will take you to a similar table as the main safety certificates table, showing a breakdown of all certificates on that property, with the same actions from the three dot menu.

You can also add additional safety certificates, including common ones such as Gas Safety, Electrical (EICR), smoke and carbon monoxide (CO) alarms, and legionella, as well as less common ones such as chimney sweep, damp proofing, air source heat pump servicing, sprinkler systems, PIV servicing and additional licensing.

From the property safety certificate table click the 'Add Certificate' button at the top right.

This works the same way as renewing a certificate by uploading the new certificate file and Street AI Document Reader reading the relevant details and populate the dates for you.

You can also create a maintenance job for a safety certificate directly from the main maintenance job workflow by selecting 'certificate renewal'.

Upon completing the job, you will be asked to upload the certificate file and enter the Valid From Date, Expiry Date and Reminder Date, which will create a new certificate for the property. You can also add notes to the certificate at this point.