No Matches Found

On the Reconcile page you will see a series of filterable tiles at the top of the page, allowing you to easily view and manage specific transaction types.

Typically you should expect to see transactions appearing in the No Matches tile, especially the first few times you import a bank statement into Street, as it just means you have not yet setup any linked payments setup or suggested matches for that transaction.

'No matches' will show when an imported bank transaction does not meet the criteria of an existing Matching Rule (and therefore cannot be a Linked Payment) and the system cannot find a Suggested Match.

In these cases you will need to handle the reconciliation manually and you have a few options depending on the transaction type and how you want to reconcile that transaction.

If the transaction is incoming, you have the option to Link the Payment by setting up a new match rule.

Clicking the 'link payment button' allows you to select what type of ledger to link the payment to and then search for that ledger by address or owner/tenant name.

Once you've selected the ledger, you can then choose to link for repeated payments (ie tenant rent money) or link once only (ie a one off key replacement charge)

For more information, see our How to Link a Payment help article.

If you do not want to setup a link payment, you can see a few other options for reconciling by selecting the 'More' button.

If you believe the incoming transaction has already been receipted onto a ledger on Street, you can select the 'find existing transaction' option to search any existing transactions in Street and reconcile.

With incoming transactions, you can reconcile a single bank transaction against multiple Street transactions by ticking each transaction required.

If you don't know what ledger that incoming transaction relates to, you can directly receipt into the Suspense Account. Once you know where the money belongs, you can transfer from the suspense account to the relevant ledger.

The Split Payment feature allows you to distribute the incoming bank transaction among multiple recipients.

For more information, see our Split Payments (Reconciliation) help article.

If the transaction is outgoing, in most cases it should show as a Suggested Match as it should match an existing outgoing transaction in Street. However if not, you will see the options for find transaction / find batch payment.

In this case, you will need to manually search in the list of transactions in Street and click reconcile on the correct transaction.

With outgoing transactions it is possible to reconcile multiple bank transactions against single or multiple Street transactions. On the 'options' dropdown, select 'merge with other transactions'.

First, select the bank transactions you want to merge and then select the Street transactions you want to reconcile against.

For more information on the full reconciliation process, see our Reconciling and Receipting help article and for other types of transaction matches see our Reconcile collection.