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How to Link a Payment?

An explanation of how to link a payment on the reconcile page

Written by Elliot Palmer
Updated this week

Link Payment

The Link Payment option is available on the Reconcile page for any incoming bank transaction that doesn't already have a Linked Payment or Suggested Match. If a Suggested Match appears but is incorrect, you can click the 'Options' drop down to link the payment instead.

If you have auto allocation enabled in your accounting settings, linking the payment will also allocate to any charges and mark any unused funds as available for auto allocation.

To get started, click the Link Payment button on the relevant transaction.

Step 1 - Select a ledger

First, choose the type of ledger you want to receipt the money into. You can link to any of these ledgers: Tenancy, Lettings Application, Owner, Contractor or Agency by searching for the specific ledger by address or name.

Once selected, Street will show the relevant details β€” address, associated people, and the current ledger balance.

Step 2 - Choose how to link

Once you've selected a ledger, choose how you want to link the payment

  • Link Once Only - available for all ledger types

  • Link for Repeated Payments - only available for tenancy ledgers

Link Once Only

The link once only option should be used for one-off payments that you don't expect to receive again regularly. This could be an owner paying a one off admin fee or a tenant paying for a key replacement charge.

You'll see a blue banner confirming the amount that will be receipted with some additional options to edit the receipt description, change allocation, and manage the auto-allocate remaining funds toggle (if auto-allocation is enabled).

Link for Repeated Payments

The link for repeated payments option should be used when you want Street to automatically associate future payments matching the same criteria with this tenancy, for example, monthly rent from the same tenant.

Note - Link for repeated payments is only available for tenancy ledgers.

This works by creating a Matching Rule based on the transaction details. Street will pre-populate suggested conditions from the transaction (such as payee name or reference), which you can adjust. For more information on how matching rules work, see our Matching Rules help article.

Once the conditions are set, you'll see the same blue banner as Link Once Only, with the same additional options.

When you click Receipt & Reconcile, Street will receipt the money onto the tenancy ledger and create the matching rule at the same time. Future transactions meeting those conditions will automatically show as a Linked Payment on the Reconcile page.

Additional Options

Within the blue banner you have some additional options.

  • Edit Description - Clicking the 'edit receipt description' button allows you to add a custom description for the receipt (up to 100 characters) that will appear on the ledger.

  • Change Allocation - Clicking the 'change allocation' button allows you to override the auto-allocation and manually choose which charges to allocate to, and how much to put towards each one.

Within the 'change allocation' section you can also choose to Auto-Allocate Remaining Funds.

If there are funds left over after allocation, whether because there are no charges on the ledger, the payment exceeds the combined charges, or you've manually allocated less than the full amount, you'll see an Auto-Allocate Remaining Funds toggle.

If this is toggled on, any remaining unallocated funds will automatically be applied to charges on the ledger as they become due, in line with your allocation settings
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If this is toggled off, the money will be receipted onto the ledger but left unallocated indefinitely, bypassing your auto-allocation settings until you manually allocate it

Note β€” For owner ledgers, the Change Allocation option and auto-allocation toggle are not available as this is handled via the Allocate Funds process. The money will be receipted onto the ledger but will not be allocated to any charges.

Holding Deposit (Lettings Applications)

When linking to a lettings application where the holding deposit has been marked as requested (within the Lettings Application process) but yet been received, you'll see an option to Receipt as Holding Deposit. Selecting this will mark the payment as the holding deposit and automatically complete the Holding Deposit Received task on the application.

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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