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How to Link a Payment?

An explanation of how to link a payment on the reconcile page

Elliot Palmer avatar
Written by Elliot Palmer
Updated over 6 months ago

Link Payment

The Link Payment option is available on the Reconcile page and allows you to setup a Match Rule for a transaction and the corresponding ledger in Street.

This option will show for any incoming bank transactions that show as 'no matches found', ie you don't already have a Linked Payment setup and there are no Suggested Matches. However if you see a suggested match on an incoming transaction but it's incorrect, you can click the 'not a match' option and to setup a link payment instead.

After clicking the 'link payment' button, the first step is to select what type of ledger to link the payment to and then search for that ledger by address or name. Once you've selected the ledger, you can then choose to link for repeated payments or link once only.

Link Once Only

The Link Once Only option would typically be used for one off payments that you don't expect to receive regularly. If you select a tenancy ledger, you will see a blue banner highlighting the money that will be receipted in.

If you have the Auto Allocation feature enabled, you will also see which charges the money will be allocated to as well as an option for 'Change Allocation' which allows you to override the auto allocation settings you have setup and allocate manually.

Here you will see a list of any charges which you can tick/untick as necessary and adjust the amount to allocate to each charge.

If there is any money left to allocate (either due to there being no charges on the ledger, the receipted money being more than the combined charges or manually allocating less than the full receipt) you will see an additional option for 'auto allocate remaining funds'.

If this is toggled on, at 4am each morning the system will check for any charges on the the tenancy ledger and allocate those unallocated funds to those charges, based on the allocation priority as setup in your Reconciliation and Allocation settings.

If you do not want this money to automatically allocate to charges, you can untick this. Doing so will still receipt that money onto the ledger but leave those remaining funds unallocated and they will remain unallocated indefinitely (bypassing your auto allocation settings) until you manually allocate on the ledger.

Note - If you are linking to a lettings application, owner, contractor or agency ledger the money will receipt onto the ledger but will not allocate to any charges.

Link for Repeated Payments

Link for repeated payments is currently only available for tenancy ledgers and should be selected when you want to automatically associate future payments that match the transaction's criteria with a specific tenancy, ie rent money.

The process is here is to setup a Matching Rule based on different criteria. For more information, see our Matching Rules help article.

Similarly to link once only, you will also see the blue banner highlighting the money being receipted and, if auto allocation is turned on, the charges the money will be allocated to and again the option to change allocation of those charges.

When you are happy with the matching rule, you can receipt and reconcile the money. This will also create the matching rule you've just setup so that next time, payments meeting the criteria will show as a Linked Payment on the reconcile page.

Street is constantly being updated. This can mean that some of these articles become slightly out of date. If you spot something that looks a little bit different to your Street account, please let us know on the live chat so we can get it updated!

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