Objective
This article will give you an understanding of the different ways you can create a Return Order within StructShare.
Background
There are a few scenarios where you may need to create a Return Order within StructShare. The first one would be when a supplier sends you material that is either incorrect or damaged. Another scenario might be when you complete a project and have leftover materials that you want to return to your warehouse.
Things to Consider
‘Can Approve Order’ permission needed to create a Return Order
‘View & Request’ permission level can create a Return Request instead
Steps:
Creating Return Order from Open Activities page
Creating Return Order from Project - Quantities tab
Creating Return Order from Open Activities page
Click Drop-down next to Material Order and then choose ‘Return order’
Select a Project
Select a Supplier (optional)
Create your list
Process Return
Confirm Return (partial or full)
Creating Return Order from Project - Quantities tab
First select a project from Company’s Projects (top right of StructShare site)
Click into Quantities tab at the top of the page
Select any # of items with the check box on the left hand side
Select ‘Create a Return PO’ top right of the page
Questions?
Contact Support:
Live Chat with Support through StructShare:
Click on ‘Talk to Support’ on the left side of your screen.
Email Support:
Call Support:
(512) 222-3716