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How do I download subtitles (SRT)? What if I only want one language, or I only received one file?

Steps for downloading subtitles

Written by Chloe

Once you have finished proofreading on the subtitle editing page, click the Download subtitles button at the top right, then follow these steps to download your subtitles:

1. In [Subtitle language] at the top left, select the subtitle language you want to download.

2. Click [Export] at the top right, then choose [SRT format].

Can I download just one language (for example, only the secondary subtitles)?

Yes. You don't need to download every language. In [Subtitle language] at the top left, select only the one language you want (for example, just the secondary subtitle language), then click [Export] → [SRT format] to download a single subtitle file in that language.

To get the languages one at a time, repeat these steps, switching to a different subtitle language before each export.

I have subtitles in several languages — can I download them all at once? Will I get one file or several?

Both are possible, depending on what you choose:

  • Exporting a single language: when only one language is selected in [Subtitle language], the export gives you one combined .srt file. If you selected bilingual subtitles (primary + secondary), the system stacks both languages within the same subtitles — still a single file.

  • Exporting several languages at once: when a project has more than one subtitle track, every export format offers a "Quick export" option. "Quick export" outputs each language as its own file and packages them all into a single .zip archive for you to download. In other words, a multi-language export produces only one zip file rather than popping up multiple downloads at once, so it generally won't trigger the browser's multiple-file download blocker. Unzip the zip after downloading to get the subtitle file for each language.

So if you only received one file, that is the expected result: a single language gives you one .srt, and multiple languages give you one .zip containing the individual subtitle files.

Want a bilingual subtitle file combining the primary and secondary subtitles?

To combine the original text and its translation in one file, use the editor's "Bilingual subtitle export" feature: choose the primary and secondary subtitles (you can swap primary/secondary), then export to SRT or another format to get a bilingual subtitle file with the two languages stacked one above the other. This is a paid-plan feature.

Downloading subtitles on iPad / iPhone (Safari)

Because a multi-language export is packaged into a single zip file, Safari on iPad / iPhone likewise downloads only one file — unzip it with the Files app to get the subtitles for each language. If you only need one particular language, you can also select just that language in [Subtitle language] and export each one separately, getting one .srt file each time; this approach works on any device.

💡 Downloading subtitle files (SRT) is a paid-plan feature; the Free plan does not support downloading subtitle files.

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