Store Credit Popup & Banner
Display store credit balance with customizable popups and banners to encourage customers to shop.
What You'll Get
Popup notification — Shows once when customers visit your site
Product page banner — Reminds customers to use their credit at checkout
Personalized messages — Include customer name and credit amount
Increased conversions — Encourage customers to use their store credit
How It Works
When customers have store credit, they'll see:
Popup — Appears once when they first visit your site
Banner — Shows on product pages below the Add to Cart button
You can use either one or both:
Popup only — Enable Popup, leave Banner disabled
Banner only — Enable Banner, leave Popup disabled
Both — Maximum visibility for store credit
Quick Setup
Step 1: Configure the Popup
Go to Subscribfy → Store Credit Customizations → Popup Settings.
Available variables:
##{{amount}}— Displays the store credit amount (e.g., "$50.00")##{{user}}— Displays the customer's name (e.g., "Sarah")
Step 2: Configure the Banner
Go to the Banner Settings tab. Customize the banner to match your store's style.
Testing Your Setup
Test without sending emails — use your browser:
Make sure Popup and/or Banner are enabled and saved
Visit your store with a test link:
https://yourstore.com/products/any-product?exm_storeCredit=25&user=Test
You should see:
The Popup appears once when the page loads
The Banner appears below Add to Cart on product pages
To test again: open in incognito/private window or clear browser data
Sending Store Credit Links via Klaviyo
Use this link format in your Klaviyo emails:
https://mystore.com/products/shirt?exm_storeCredit=#{{ person|lookup:"SubscribfyStoreCredit"|default:"0" }}&user=#{{ first_name|default:"" }}%20#{{ last_name|default:"" }}
Add the link to images or buttons in your email:
Preview or send a test message to verify the link works:
Where You Can Link
Link to any page — the popup and banner will still appear:
Homepage →
/Collections page →
/collections/allSpecific collection →
/collections/new-arrivalsProduct page →
/products/product-name
What Customers See
Click email link — Opens your site with their store credit info
Popup appears — "Hi Sarah, you have $50.00 in store credit!"
Banner displays — Below Add to Cart, reminding them to apply credit
Checkout — Customer completes purchase using their credit
Troubleshooting
Popup not showing?
The popup only shows once per session. Open in incognito/private window or clear browser data to test again.
Banner not appearing on product pages?
Make sure the Banner is enabled in Banner Settings. Check that you're on a product page, not a collection.
Variables not replacing?
Verify the URL includes the correct parameters: ?exm_storeCredit=50&user=Name
