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Membership Perks

Configure VIP membership benefits: discounts, free shipping, store credits, member-only products, and free trials.

Updated over 3 weeks ago

Membership Perks

Reward your VIP members with exclusive benefits. Configure perks like discounts, free shipping, store credits, and member-only products to increase retention and lifetime value.


How to Access

Go to SubscribfyMembershipVIP SettingsPerks tab


Available Perks

Perk

What Members Get

Store Credit

Credits added after each billing cycle to spend on any product

Product Discounts

Percentage off on all products or specific collections

Free Shipping

Free shipping on all orders (with optional thresholds)

Member-Only Products

Exclusive access to locked products/collections

Free Trial

Try membership free or at reduced price before committing

Tiered Discounts

Bigger discounts when members buy more items


Store Credit

Members receive store credits after every successful membership charge. They can use these credits on any future purchase.

Settings

Setting

Description

Enable Store Credit

Turn on/off store credit rewards

Credit Amount

By default, equals membership price. Adjust with percentage (+/- %)

Redemption Method

How credits are applied at checkout (automatic for most stores)

Example: Membership costs $29/month. Member gets $29 in store credits after each charge. With +10% adjustment, they'd get $31.90.

Note: Disabling store credit stops future rewards but existing credits remain usable.


Product Discounts

Give members a percentage discount on products. The discount applies automatically at checkout.

Settings

Setting

Description

Discount Value

Percentage off (e.g., 15%)

Applies To

All products, Specific collections, or Specific products

Price Basis

Calculate discount from Sale price or Compare at price

Stack with Subscriptions

Allow discount on recurring subscription orders too

Discount Combinations

You can allow member discounts to combine with:

  • Product discounts (sales)

  • Order discounts (coupons)

  • Shipping discounts

Tip: For stores with 100+ products, use collections instead of selecting individual products for better performance.


Tiered Discounts

Encourage larger orders by offering bigger discounts when members add more items to their cart.

How It Works

Create up to 5 discount tiers based on cart quantity:

Items in Cart

Discount

Free Shipping

1-2 items

10% off

No

3-4 items

15% off

No

5+ items

20% off

Yes

Custom Labels: Add display labels like "Buy 3, Save 15%" to show in cart.


Free Shipping

Offer free shipping to all members, or set minimum requirements.

Settings

Setting

Description

Enable Free Shipping

Turn on/off free shipping perk

Title

Display name at checkout (e.g., "VIP Free Shipping")

Description

Optional description shown at checkout

Countries

Limit to specific countries (leave empty for all)

Shipping Method

Apply to specific method or cheapest available

Threshold Options

  • No minimum - Free shipping on all orders

  • Minimum items - Free shipping when cart has X+ items

  • Minimum subtotal - Free shipping when cart reaches $X

Note: Free gift items ($0 price) don't count toward minimum item threshold.


Member-Only Products

Lock specific products or collections so only members can purchase them.

Settings

Setting

Description

Enable Lock Products

Turn on member-only access

Locked Products

Select specific products to lock

Locked Collections

Select entire collections to lock

What happens:

  • Non-members see locked products but cannot add to cart

  • Members can purchase locked products normally

  • Great for exclusive releases, member-only bundles, or VIP collections

Note: Requires theme integration. Contact support for setup assistance.


Free Trial

Let customers try your membership before paying full price.

Settings

Setting

Description

Enable Free Trial

Turn on trial period

Trial Price

Price during trial ($0 for completely free)

Trial Duration

Until next billing date or Custom days

During trial: Members get access to all enabled perks (discounts, free shipping, etc.)

After trial: Membership automatically converts to regular billing.

Note: Custom trial duration is only available when "Fixed billing date" is disabled.


Where Perks Are Displayed

Location

What's Shown

Product Page

Member price vs regular price comparison

Cart Page

Membership widget with perk comparison grid

Checkout

Automatic discounts, free shipping applied

Customer Account

Store credit balance, membership status


Cart Widget Customization

The membership cart widget shows a comparison of what members get vs non-members. Customize it in VIP SettingsWidget tab.

Customizable elements:

  • Primary and secondary colors

  • Border style

  • Perk comparison rows (checkmarks, X marks, or custom text)

  • Widget titles and button text


FAQs

Can I enable multiple perks at once?
Yes! Enable any combination of perks. Members get all active perks together.

Do perks apply during free trial?
Yes. All enabled perks are available during the trial period.

Can member discounts stack with sale prices?
Yes, if you enable "Combine with product discounts" in settings.

What happens to store credits if membership is cancelled?
Existing credits remain in the customer's account and can still be used.

Can I change perks after members have joined?
Yes. Changes apply to all members immediately. Existing store credit balances are preserved.


Custom Perks

Beyond the built-in perks above, you can create custom benefits using customer tags.

Member Tags

Subscribfy automatically tags customers based on their membership status:

  • VIP: Active - Currently subscribed member

  • VIP: Paused - Membership is temporarily paused

  • VIP: Cancelled - Former member (cancelled)

Note: The tag prefix (VIP) matches your membership name. If your membership is called "Elite", tags will be Elite: Active, etc.

Custom Perk Ideas

Use these tags in Shopify or third-party apps to create custom benefits:

  • Email flows - Create member-only email campaigns in Klaviyo

  • Early access - Show new products to members first using Shopify segments

  • Exclusive content - Gate pages or content for tagged customers

  • Priority support - Route member tickets to VIP queue in your helpdesk

  • Birthday rewards - Trigger special offers for members on their birthday

Need help implementing a custom perk? Contact our team and we will work with you to create a solution.


Contact support

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