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Dashboard: QR Codes

In this article, you'll find everything you need to know to better understand the QR codes page.

You can find the QR codes page in your sunday Dashboard under Operations. From this page, you can view your restaurant’s tables, check whether a bill is open, and display the QR code linked to each table.

Here you can:

  • See the total number of tables

  • Check to see whether an open bill is associated with the table

  • Search for a specific table

  • Display the QR code associated with the table

This page is also useful when you’re having trouble with a QR code. You can quickly view and scan the code here to check whether it’s working correctly and identify where the issue may be.

How can I test a QR code?

1. Open the QR codes page in your Dashboard.

2. Search for and select the table you want to check.

3. Display the table’s QR code.

4. Scan the QR code with your phone.

If the bill appears on your phone, the QR code is working. Ask the guest to scan the QR code again or check their phone’s internet connection.

If the QR code displays the wrong table’s bill, check whether two QR codes have been switched. Confirm that the table number shown in the Dashboard matches the physical table. If the QR codes are correctly placed but the table mapping is incorrect, contact sunday Support.
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​Q&A
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​Why does a table's QR code generate another table's bill?
This is almost always due to a misconfiguration in your Point of Sale (POS) system, where the table name and number do not match.
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​What should I do if a QR code is damaged or unreadable?
A damaged QR code must be replaced. You can order new ones from your dashboard.
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What should I do if customers are using old, invalid QR codes?
Remove all old materials to avoid confusion and ensure only up-to-date QR codes are on the tables.
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​Why does the system block payment for the remainder of a partially paid bill?

Either the table has been open for more than 8 hours, or too many changes were made to the bill after payment began, causing a desynchronization between the POS and Sunday.
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Why doesn't the bill appear after scanning the QR code?

This is often a synchronization issue. Ensure the order has been sent to the POS and that the POS is connected to the internet.

Last reviewed : 09/03/2026

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