If the conditions of your train ticket allow it, you can obtain a partial or full refund by canceling your train booking. Remember to check in advance the fare conditions for modifying and canceling your train ticket.
馃搶 To find out the conditions of your train ticket, please consult the following article.
馃搶 To learn how to cancel a train ticket, please consult the following article.
For any refund request concerning a TGV ticket, or an Intercit茅s train ticket, cancellation and refund can be done directly online, on the Supertripper platform.
Regarding the refund of TER tickets, the regional divisions of SNCF have recently changed the rules.
Indeed, partner travel agencies are no longer authorized to process cancellation and refund requests for TER ticket purchases.
Only the traveler concerned has the possibility to request a refund for their TER ticket.
馃憠 For any refund request for a TER ticket, please fill out one of the forms in the list below, depending on the region corresponding to your journey. Remember to have your bank account details (RIB) and a form of ID ready.
馃煚 Please note: refunds will no longer be made to the company account, but to the personal bank account of the traveler.