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Noticed a change in your credits allocation?

Upcoming Update to Your Credits Allocation

Updated over 2 weeks ago

What’s Changing

Starting from September 1st, 2025, your email credits will be aligned with your billing date.

This change will ensure your account’s credits are consistent with your current subscription tier.

When This Will Happen

  • The update will take effect from your next billing date. So if your billing renewal happens on September 15th, the change will be effective then.

  • Your credit renewal will now occur on the same date as your subscription billing.

Why This Is Happening

This adjustment brings all Pro plan accounts back in line with the plan’s official credit limits, ensuring fairness and consistency across all users.

You can view your billing renewal at any time from your Billing page in your Surfe Dashboard > My Plan


Need help or have questions?

Contact our support team directly via our chat or email @ support@surfe.com

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