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Returns & Replacements
How do I receive a replacement?
How do I receive a replacement?
Updated over a week ago

At Survival Frog, we stand by the quality of our products. That's why in addition to our 6-month "any reason" return window, we offer an extensive 3-year product warranty against any defects.

Comprehensive Replacement Policy: If you encounter any product defects within three years of purchase, Survival Frog will promptly replace the item with a new or similar product, or provide store credit for your convenience.

No Questions Asked: Regardless of how the product breaks—whether due to quality issues, accidental damage, or even if you accidentally launch it across the room—we've got you covered. We'll replace it at no additional cost to you.

To initiate the replacement process, simply send us an email at support@survivalfrog.com with your order details and information about the issue you're experiencing.

Please let us know if you have any questions. We're here to help! 🐸

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