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How does the booking procedure work?
Updated over a year ago

When a customer makes a booking with Swiss Activities, they receive a confirmation email with all the important information. This includes your contact details so that they can get in touch with you directly if they have any questions.

You will also receive an e-mail when a booking is received. There you will find the following information:

  • Name of the activity

  • Date

  • Time

  • Meeting point

  • Number of tickets booked

  • Name, e-mail and telephone of the client

When the customer has completed the booking with Swiss Activities, the booking has already been confirmed and paid for. Unless you have requested that the booking be made on demand. In this case you would have to confirm the booking directly with the customer.

After the activity has been carried out, the amount minus the commission is transferred to your Payyo account and paid out once a week.

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