This guide is for Take Command members using the member portal to manage recurring premium reimbursements.
If your premium amount changes, you must cancel your current recurring premium and submit a new one with the updated amount in the member portal.
Through the Take Command Health member portal, you can submit your monthly premium as a recurring expense. That means you won't have to submit your premium to us every month! Instead, we'll set it up to automatically be applied to your reimbursement amount each month, and we'll only ask for new evidence once per compliance period.
When to Update Your Premium
Update your recurring premium anytime your monthly premium changes, including changes to health, dental, or vision insurance premiums.
How to Update It
Log into your Take Command member portal.
Go to the Health Insurance section of your dashboard.
Cancel your existing recurring premium expense.
Click Add Recurring Premium Claim.
Enter the updated premium amount and other required details.
Upload proof of updated coverage and premium documentation.
Leave a note that the submission reflects a premium change.
Required Documentation
Your documents must show:
Your name.
Coverage details.
Premium amount.
An issue date within the last 30 days.
What Does Not Qualify
Editing an existing recurring premium is not the correct process.
Submitting old or incorrect premium documentation will not update your reimbursement amount.
If your documents do not meet compliance requirements, the claim may be rejected.
After Submission
Once reviewed, the compliance team will update your recurring reimbursement amount based on the new premium documentation.
Here is a video to show you each step:
Additionally, you can explore related topics such as submitting proof of coverage or tracking reimbursement claims for a more comprehensive understanding of the processes.