If you want to claim reimbursement for your insurance premium each month, you can set it up as a recurring premium claim. Just providing your proof of coverage during onboarding won't set up the actual reimbursement claim, so you'll need to take this one extra step to let our system know it's OK to create a claim on your behalf each month for your premium.
For new insurance policies, add them as recurring premiums in your dashboard under "+ Recurring Premium." Upload the policy details and proof of coverage to ensure proper setup.
To update or resubmit documentation for a recurring premium claim:
Log into your member portal.
Use the "edit" option to update existing documents or create a new entry by clicking "Add Monthly Premium."
Submit the updated documentation for review.
Once you set it up, you can confirm that it has been approved by clicking on Health Insurance. If you have set one up, you'll see it listed there and can confirm it has been approved:
Claim statuses include:
Reviewing/Pending/Under Review: Your claim is being reviewed.
Approved: Your claim is compliant and will be reimbursed.
Declined/Non-Compliant: The submission was not accepted; edit and resubmit documents as needed.
