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How are messages translated?

Determine how translation using TalkingPoints works to communicate with families!

Updated over 3 weeks ago

TalkingPoints makes communication understandable, accessible, and equitable. TalkingPoints offers two-way enhanced translation, powered by both human translators and machine-learning algorithms.

Once students' contacts are assigned a home language, all communications to that contact are automatically translated into that home language. There are no additional steps to ensure translation! They receive messages in their home language, and you receive messages back in English.

See the following video for more information about how translation works within the platform.

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