For: Any District- or School-level users with correct Attendance permissions
Platform: Web
✅ What does the Automated Message feature do?
You can create and set an automated message that will be sent to absent students each day at a time you select.
This helps:
Save time spent manually messaging families
Make sure absences don’t go unnoticed
Encourage two-way communication to reduce unexcused absences
🚧 Keep in mind:
One message per school per day can be scheduled
You can’t edit the recipient list manually
Your message can be scheduled on the half hour
Messages are sent from the school’s shared Attendance Inbox
Automated Absence Messages start the next school day after enabling (not immediately)
✉️ How to Set Up the Automated Message
On the Attendance page, select the "Automated messages" tab
Select the recipient group:
Ex: Choose “Unexcused absences without a reason”
You can use the corresponding views on the Attendance dashboard tab to see who will receive the message each day
Choose your send time (in 30-minute blocks)
Add your message content
Keep it simple and informative
Use shortcuts like [studentFirstName] and [totalAbsenceCount] to automatically personalize the message for each family
These messages will automatically be sent from the Attendance Inbox
Responses to any automated absence messages are routed directly to the Attendance Inbox
Click Enable
Your first message will send the next school day that attendance data is available
📌 Example: You enable the message at 8:00 AM on July 1, scheduled to send at 10:00 AM. The first message will go out on July 2 at 10:00 AM.