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Questionnaires & Surveys

Collect the information you need to move projects forward, onboard clients, and improve your services.

Written by Vaasu Guduguntla
Updated this week

📌 What Are Questionnaires?

Questionnaires in TalleFlow are fully customizable forms designed to gather detailed information from clients, prospects, or partners. They’re built using our drag-and-drop Unlayer form editor and can be reused as templates or created for specific projects.

Common uses include:

  • Client intake before starting a project

  • Feedback collection after delivery

  • Market research to understand your audience

  • Project briefs for vendors or collaborators


🚀 How to Create a Questionnaire

  1. Go to Documents in the main navigation

  2. Click Create Document

  3. Select Questionnaire as the document type

  4. Choose whether to:

    • Create a Template for ongoing use

    • Create a File tied to a specific project or contact

This opens the editor where you can design your questionnaire.


🧱 1. Add the Questionnaire Block

Inside the editor:

  1. Go to the Blocks tab

  2. Drag the Questionnaire Block onto your page

This block acts as the container for your entire form.
All questions and content elements will be added inside this block.


🧩 2. Add Questions & Content

Within the Questionnaire block, you’ll use the left-hand panel to add both interactive questions and content sections.

Question Fields

These are the inputs your client will answer:

  • Short Text

  • Long Text

  • Email

  • Phone

  • Number

  • URL

  • Date

  • Dropdown

  • Single Choice (Radio)

  • Multiple Choice (Checkboxes)

  • File Upload

Perfect for collecting requirements, preferences, logistics, and supporting attachments.


Content Blocks

These enhance readability and structure:

  • Headings

  • Paragraphs

  • Images

  • Dividers

  • Callouts

Use them to add instructions, explain details, separate sections, or provide clarity before clients answer.


✏️ 3. Edit Element Settings

Select any question or content element in the left-hand Manage Elements list to edit it.

Question Element Settings

  • Label (your main question text)

  • Placeholder text

  • Help text

  • Required toggle

  • Choice options (for dropdown, single, or multi-select)

Content Element Settings

  • Text content

  • Heading levels

  • Image URL + alt text

  • Callout styling

Changes update instantly in the live preview so you can see exactly how the form will look.


🔀 4. Reorder, Duplicate, or Delete Elements

Inside Manage Elements, you can:

  • Move questions up or down

  • Duplicate them

  • Delete them

On the canvas, you can also insert new elements between existing ones using the Add Question or Add Content buttons that appear between sections.

This gives you full control over your questionnaire layout.


👁 5. Preview Your Questionnaire

Preview updates in real time as you build:

  • Required fields show indicators

  • Dropdowns + choice fields behave as expected

  • Layout spacing updates dynamically

  • Images, headings, and instructions appear as clients will see them

This helps you create a clean, intuitive flow.


💾 6. Save Your Questionnaire

When you're done designing:

  • Click Save

  • Or click Save & Exit to return to the Documents list

Your questionnaire can now be sent to clients or linked inside projects.


Using Conditional Logic in a Questionnaire

Conditional logic lets you show a question only when a previous answer matches a specific value.

This is useful when you want the questionnaire to feel more relevant and less cluttered. Instead of showing every question to every person, you can reveal certain questions only when they apply.

How conditional logic works

Conditional logic is set on the question you want to show conditionally.

In the question settings, look for the Conditional Logic section and turn on the Enable checkbox.

Once enabled, you’ll be asked to set two things:

  • Show this question when
    Choose the earlier question that should control whether this question appears.

  • Answer contains
    Choose the answer value that should trigger the current question to show.

If the person filling out the questionnaire selects that matching answer, the question will appear. If not, it stays hidden.

When you can use it

Conditional logic works best when the earlier question has clear, selectable answer choices.

This means it is most useful for question types with fixed response options, like:

  • dropdown

  • single choice

  • multiple choice

These question types work well because the system can check for a specific selected value.

Example

Let’s say you have a question called:

Do you need add-ons?

With answer choices:

  • Yes

  • No

Then on a later question, you can enable conditional logic and set:

  • Show this question when: Do you need add-ons?

  • Answer contains: Yes

Now that follow-up question will only appear for people who selected Yes.

Why this is helpful

Conditional logic helps you:

  • keep questionnaires shorter

  • avoid showing irrelevant questions

  • create a smoother experience for the person filling out the form

  • collect more targeted information based on previous answers

Best practices

  • Use conditional logic when a follow-up question only applies to certain answers

  • Keep the controlling question simple and clear

  • Use fixed-choice question types when setting up logic

  • Double-check that the selected answer value matches the response you want to target

A simple way to think about it

Conditional logic helps one question depend on another.

If the earlier answer matches the rule you set, the next question appears. If it doesn’t, that question stays out of the way.


📊 Viewing Questionnaire Responses

After a client completes a questionnaire, responses are stored automatically.

To view them:

  1. Go to Documents

  2. Click the Files tab

  3. Choose the Questionnaire tab

  4. Find your questionnaire in the list

  5. Look for the Responses column

  6. Click the X Responses link to see the full list of submissions

  7. Click any response to view it in detail

Each submission is timestamped and saved for future reference.


💡 Best Practices for Great Questionnaires

  • Ask only what's necessary to encourage completion

  • Group related sections for clarity

  • Mix open-ended + structured questions for deeper insights

  • Preview often to ensure a smooth client experience

  • Use headings and callouts to guide clients through complex sections

  • Brand your questionnaire using images, tone, and structured layouts


🧭 Learn More

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