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Shuttle Service

how to set up per passenger pricing (with video tutorial)

Updated over 2 months ago

The Shuttle service option lets you charge per passenger instead of a single fare per booking. This is ideal for shuttles, shared rides, or per-seat transfers where the total price should scale with the number of passengers.

Video Tutorial: Shuttle Service

What shuttle pricing does

By default, prices are calculated from distance and/or duration and do not change when adding more passengers (unless other base-rate conditions apply). For example, a one-way airport trip may be €12.51 for 1 or 2 passengers.

When you enable Shuttle service / Per passenger pricing, the system multiplies the calculated trip price by the number of passengers in the booking. This means that if the base fare is €12.51, two passengers will pay €25.02.

How to enable shuttle service

To enable shuttle service on a pricing rule:

  1. Go to Settings → Prices.

  2. Open the Pricing rule you want to edit.

  3. Make sure your base rate (for example, €1 per km) is configured under the rule’s pricing section.

  4. Scroll to the Shuttle service / Per passenger pricing option.

  5. Tick the checkbox to activate per-passenger pricing.

  6. (Optional) Configure the additional passenger percentage if you want a different rate for passengers 2, 3, etc. (for example, 80% of the first passenger’s price as a discount).

  7. Click Save to apply the changes.

How the price is calculated

With shuttle service enabled:

  • The system first calculates the base fare using your pricing rule (e.g. €1 per km, based on Google Maps distance and duration).

  • That base fare is then applied per passenger, multiplying by the number of passengers in the booking.

Example:

  • Base rule: €1 per km, calculated trip price = €12.51 (for the route).​

  • Shuttle service: On, additional passengers at 100%.

    • 1 passenger → total fare: €12.51

    • 2 passengers → total fare: €25.02

If you set additional passengers to less than 100%, each extra passenger is charged at that percentage of the base fare, which lets you offer per-seat discounts for groups.

When to use shuttle service

Use Shuttle Service when:

  • You sell seats on a shuttle or shared transfer, not the whole vehicle.​

  • You want the fare to increase with each passenger rather than be a flat rate per booking.

  • You want to offer group discounts while still charging per passenger using the additional passenger percentage option.

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