Team overview
Your drivers an operators are all participants (Team) of a specific group.
In the Team menu, you can manage and invite drivers for your group, here you can also invite online Web Dispatchers (web users).
Access this section by directly clicking on the Team icon from the left sidebar
Team are available on the Pro and Full plans.
Drivers Tab
In the Driver list tab, all non-blocked group members with the driver role are shown.
The list includes driver details, the driver’s role, and the driver’s status within the group.
Adding a driver to a group
To invite a driver, click the '+ Add member', button and fill in the required fields, including the desired role(here driver) in type section.
Based on the phone number, the system detects whether the person already has a TaxiWebBooker user account and sends an invitation (for example via a push message) that the driver can accept.
If the invited driver does not yet use TaxiWebBooker, they will receive an email with instructions to download TaxiWebBooker and join your group.
Admins and Operators tab
In Admins and operators, you can see an overview of your web users (people who can log in to the portal without having a TaxiWebBooker driver profile).
Roles:
Owner / Admin → Full access to the portal and Driver App, and receive all new booking notifications
Operator → Access only to the Dispatch Panel and receives notifications for new bookings
Add a new Admin or operator by clicking on 'Add member' from the top right of the Admins and operators tab in members section
Fill in the required details:
First Name
Last Name
Email
Phone Number
Select the Type of user:
Operator
Admin
(Optional) Enable “Member is a driver” if the user will also act as a driver.
Click Save to create the user.
Note:
There can be multiple Admins and operators. But one owner only.
The system identifies each member using their phone number, which acts as a unique identifier. The same phone number should not be used for multiple users
Blocked Tab
In Blocked, you can see all members blocked from the group; blocked members no longer have access to the group.
To add a member to the blocked list:
Navigate to the Blocked tab under the Members section
Click on the Add member button
Enter the member details : The details required are the same as when adding a new member (Admin or Operator, or driver), including name, email, phone number, and type.
Click Save
Edit, Remove and Other Options
Each driver and admin/operator has a More Options (⋮) menu that provides additional management actions. The available options depend on whether you are viewing the Driver list or Admins and operators tab.
Driver List
Click the More Options (⋮) button next to a driver to access the following actions:
Driver profile – Opens the driver's profile page, where you can view personal details, assigned vehicle, driver score, ratings, recent shifts, and the driver's calendar link(Driver calendar – Click Copy link and add it to the driver's preferred calendar app such as Google Calendar or Outlook. All bookings assigned to that driver will automatically appear in their calendar)
Open shift details – Opens a list of all shifts for the selected driver, including shift start and end times, assigned vehicle, and shift duration.
Edit driver – Opens the Edit user window, allowing you to update the driver's first name, last name, and user type. The driver's email address and phone number cannot be changed.
Block member – Moves the driver to the Blocked tab and prevents them from accessing the workspace until they are unblocked.
Delete driver – Permanently removes the driver from your workspace.
Admins and Operators
Click the More Options (⋮) button next to an admin or operator to access the following actions:
Edit – Opens the Edit user window, allowing you to update the user's first name, last name, and user type. The email address and phone number cannot be changed.
Remove admin/operator – Removes the selected user from the Admins and Operators list. The user will no longer have access to your workspace unless invited again.
