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How do I send messages to multiple parents individually or as a group?

TeachKloud: Childcare App

How do I send messages to multiple parents at once using Instant-Messaging/Chat

You can send a message to multiple parents at the same time in two ways:

  • Send to individuals – write your message once and send it to multiple parents at the same time. Each parent receives the message individually in a separate chat and cannot see the other recipients. This is useful when you need to send the same message to several parents, while keeping each conversation private.

  • Create a group – create a group chat with multiple parents. Everyone in the group can see the messages and replies within the group conversation. This can be useful for many reasons, such as when creating a group chat with a child's parents/guardians.

How to send a message to multiple parents

  1. Select the bubble icon to open the Chat section of the TeachKloud: Childcare App (see image below).

  2. Select the + button in the top-right corner of the Chat section (see image below).

  3. Enter your message and upload any relevant photos, videos or other media.

    • To save your message as a draft, select the pencil icon in the top-right corner.

    • If you are ready to continue, proceed to the next step.

  4. Select Next.

  5. Find the relevant room and select all of the parents/recipients you would like to message.

  6. When you select more than one recipient, TeachKloud will ask you how you would like to send the message. Choose:

    • Send to individuals to send the same message separately and privately to each selected recipient; or

    • Create group to start one group conversation where all selected recipients can see the messages and replies.

  7. Select Send in the top-right corner.

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