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View Message History and Read Receipts: Web Interface

Send messages to parents or educators and see when a message has been read

  1. Select Messages > Send Message

  2. Select View Receipts in green, next to the message you want to view read receipts for (you may need to scroll down)

Tip: You can also use the TeachKloud: Childcare App, instant-messaging features to send messages to parents and teachers.

How Read Receipts Work

  • No time stamp: The recipient has not received the message yet.

  • Only time stamp: The recipient has received the message but has not opened it.

  • Time + one tick: The recipient has received and opened the message.

Tick Indicators:

  • 0 ticks: The message has not been received.

  • 1 tick: The message has been received but not opened.

  • 2 ticks: The message has been received and read.

Viewing Delivered Messages and Replies

Messages sent from the web interface are delivered individually, ensuring privacy (recipients cannot see other people's replies). Replies to these messages can be viewed either on the TeachKloud: Childcare App or the Web Interface by navigating to Messages > Teacher Messages > Teacher’s Name > Room.

Learn more about the instant messaging feature on the TeachKloud: Childcare App here.

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