Tip: The school administrator, can send broadcast messages (i.e. messages to every parents and teacher in the school) using school interface > messages > send message. The Individual and/or group messaging system can also be disabled by the administrator using the school interface.
Note: Administrators can see all messages sent between parents/teachers: school interface > messages > teachers messages.
The below details how to use instant-messaging via the TeachKloud mobile app for teachers. Watch the video or read the instructions below.
To send a message to parents, select the instant messaging button (bubble icon – bottom of your screen). Click here to see how the parent app works.
Parents can reply and create new messages using the parent mobile app.
Tip: If you have been invited to different rooms, select the room you’d like to view using the button in the top right corner of your screen.
Select the name of the parent you wish to send the message to or select a room name (in pink) to send a group message to all parents in the selected room. Remember: If you do not want group messages enabled via the app, you can disable this from the school interface > messages section. Even if group messages are disabled, bulk messages can still be sent via the interface but will deliver as individual messages.
Send images, videos or pdf files by selecting the camera button on the left-hand side of your screen.
Tip: select the name of the parent (top corner of the screen below) to view their contact details and child’s information