Step 1: Create the Webhook in Aircall
Log in to your Aircall dashboard (https://dashboard.aircall.io)
In the left sidebar, click Integrations & API
Note: if you do not see this option you likely do not have the correct permissions. Contact your admin to request them or have them peform the steps for you.
On the Integrations & API page, click the Discover integrations tab
Scroll down and select the Webhook option
Click Install integration
Give your integration a name e.g. Surfboard
Paste in the URL our team will have shared with you
Leave all events toggled on
Click Add webhook in the bottom right corner
Click Finish.
Step 2: Share your webhook details with Surfboard
You’ll now be taken back to the webhook settings for the webhook you just created, please copy & paste and share the following pieces of information with your Customer Success Manager:
The URL of the page e.g. "https://dashboard.aircall.io/integrations/webhook/webhook/12345"
The token shown in the General settings box