If a company cancels your Temper Staff shift within 48 hours before it starts, you are entitled to full compensation for that shift. This means you should receive your full pay as if you had worked the entire shift.
Were you sent home earlier? Were you sent home earlier? In that case, you’re entitled to pay for the hours you worked, with a minimum of 3 hours. It’s common practice to discuss the situation with the company and come to a mutual agreement if needed. Maintaining a good relationship with the company is valuable, it helps build trust and increases the chances of future collaboration.
Note that you do not need to claim your compensation manually. You will be paid automatically for your expected earnings.