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How To: Change Your Own Password

Judi Zietsman avatar
Written by Judi Zietsman
Updated over a week ago

For necessary background, please preread User Roles & Access Explained before proceeding with this article.

Purpose

Update your login password directly from within the app. You can update it at any time directly from your user profile.


Step 1: Open Your Profile

  1. Navigate to your Profile in the top-left corner of the screen.

  2. Click on your name to open your user settings.


Step 2: Enter Password Details

  1. Type your current password.

  2. Enter your new password and confirm it.

  3. Click Update to save your changes.


Alternative solution

A user may reset their own password from the login page by clicking the "Forgot your password?" link.


Password Security & Authentication Explained


⚠️ Watchouts

  • Weak passwords: The password must meet strength requirements before it can be saved.

  • Recently used passwords: The app may reject passwords you have used before.


💡 Tips

  • If you cannot log in: Use Forgot your password? on the login page to reset without accessing the app.

  • Stronger passwords last longer: Use a mix of letters, numbers, and symbols for higher security.


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