There are 2 different types of camera masks:
TetherX Mask - this allows you to specify areas of the image where TetherX will ignore motion. TetherX will not modify the original image in any way.
Camera Mask - this is a built in feature of most cameras. You will need to refer to the camera manufacturer's manual for instructions how to enable this mask. You can usually enable this mask remotely through our tunnelling feature.
1. Tap "Admin" > "Cameras"
2. Tap the "desired camera name" > scroll down to the bottom of the page and tap Edit
3. Tap the tab named "Mask"
You can now paint over the desired areas you wish TetherX to ignore.
4. Tap Update Camera to confirm your changes.
Note: this will not modify the video feed in anyway, it will only ignore any events/movement in the masked out areas.
This is a feature provided by the camera or DVR/NVR itself. You will need to refer to the manufacturer's manual. You can usually enable this mask remotely through our tunnelling feature.