You may also find it helpful to learn how to reset your Tetherbox activation:
Factory Reset the Tetherbox

1. Validate your Tetherbox serial and then click next

2. Select timeline

3. Choose "Location", "How will this Tetherbox be used?" and select the "Replacing Existing Tetherbox" item in the drop-down menu

4. Select the Tetherbox which should be replaced

5. Click Activate

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