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Getting Started with Mapping Tools

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Written by Tiffany Harmon
Updated yesterday

The portal’s mapping tools are designed to help you define your work area with precision, ensuring accurate utility notifications and streamlined locate requests. This guide will walk you through the basics of what the tools do and how to use them effectively.


Why Mapping Matters

Using the map ensures that utility members are accurately notified based on where you plan to dig. The system uses your mapped area to determine which utilities are within range and should receive a notification.

Watch: Mapping Tools 101 – Best Practices & How-To's

Want a quick visual walkthrough of how to use the map? Watch this short video to see the tools in action and learn how to create accurate work areas.


Best Practices for Effective Mapping

  • Always verify that your mapped area fully covers the intended work site.

  • Use the correct tool (Line, Area, Circle) based on the shape and scale of your job.

  • Include GPS coordinates in the ticket text (not just on the map) if precise positioning is needed.

  • Utilize visual aids like measurements and Zoom to Points (GPS) to support your work area marking.

💡 Pro Tips:

  • For long stretches like roads, use Line Geometry, which has a 50-foot buffer on either side of the drawn line.

  • Use the History Panel to review and refine previous sketches and searches.


🧠 Learn More:

Once you're familiar with the basics:

When you're ready to define your work area:

For added precision and customization:


Need Help?

If you need any assistance or have questions, contact the Texas811 support at:

📞 888-776-6077

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