Time to put it on the map! Use the map tools to draw the exact area where work will take place. Mapping is required before submitting a ticket.
Why Mapping Matters
Your mapped area determines which utilities are notified, so it must match your location details and instructions.
Watch: How to Map Your Work Area
Want a quick visual walkthrough of how to use the map? Watch this short video to see the tools in action and learn how to create accurate work areas.
Prefer step-by-step instructions? Follow the steps below.
❗ Important:
Inaccurate mapping can result in:
Missing utilities being notified
Delayed or incomplete locates
Always ensure your mapped area fully covers the work site. Mapping is required before a ticket can be submitted.
Step 1: Select Work Area Mode
From the map toolbar, select: Work Area
Step 2: Choose a Shape (Geometry Type)
Select the shape that best matches your work area:
Line
Ideal for smaller roads or alleyways
Notifies utilities within 50 feet on either side of the drawn line
Area
Best for addresses, general job sites, or irregular shapes
Notifies utilities within the full boundary
Circle
Use when work is focused around a single point or small area
Uses a radius to define coverage
Notifies utilities within the full boundary
Step 3: Draw Your Work Area
For Line or Area
Desktop Instructions
Desktop Instructions
Right-click to start
Right-click add points
Double right-click to finish
Mobile or Tablet Instructions
Mobile or Tablet Instructions
Tap once to start
Tap to add points
Double-tap to finish
Circle Type
Desktop Instructions
Desktop Instructions
Right-click once at the center point
Drag to set radius
Right-click to finish
Mobile or Tablet Instructions
Mobile or Tablet Instructions
Tap the center point
Tap the radius endpoint
💡 Pro Tip: Get a closer look!
Zoom in before finishing your map to make sure the entire work area is covered.
Convert Search Results into a Work Area
If you searched for an address or road, you may be able to convert the search result directly into a work area.
Converts the selected search result into your official work area
Can save time for simple locations or addresses
❗ Important:
Always verify that the converted area fully covers the work site before saving.
This tool may not work well for roads with multiple breaks or segments.
Refine as You Go
If you need to adjust your map or improve accuracy, you may:
Switch map layers for better visibility
Use measurement tools to confirm distances
Add GPS points for reference
These tools can be used at any time while mapping and do not need to be used in a specific order.
👀 Before You Finish Mapping
Your mapped area must match your ticket details and directions exactly
Use measurement tools to confirm distances in your directions
Always ensure the entire work area is covered
Break tickets up when working:
Across multiple streets
Across multiple counties
Singular locations are more than 0.25 mi from each other
Next Steps
Define Your Work Location → Confirm your location details
Improve Mapping Accuracy → Improve visibility
Find Hard-to-Locate Works Areas → For hard-to-find locations
Need Help?
If you have any questions, contact Texas811 support at:
📞 888-776-6077