Important: Surveys can be sent at any time, and applicants can view and respond immediately after sending. We strongly recommend sending Post-Interview and Post-Match surveys only after all related events have concluded.
1. Survey types
There are three survey types available, depending on your survey timeline:
Pre-Interview Survey: sent to applicants at the time of invitation or after; responses may be collected before or after their scheduled interview; requires an interview invitation
Post-Interview Survey: sent to applicants after they have completed their interview
Post-Match Survey: sent to applicants after Match Day
Note: Applicants must be invited through Thalamus by the program to view and submit the survey.
2. Survey question types
The following question types can be added to any survey:
Multiple Choice: a customized list of answer options that allows applicants to select all responses that apply
Yes / No: a simple Yes or No selection, with the option to include Maybe as an additional response
Free Response: an open-ended question that allows applicants to enter their own answer in a text field
Dropdown: a customized list of answer options in a dropdown menu that allows applicants to select one response
Likert Scale: a scaled set of responses that measures an applicant's level of agreement, opinion, or sentiment on a specific topic
3. Anonymous surveys
The Post-Interview and Post-Match surveys can be enabled for Anonymous Responses. When enabled, all applicant responses will be submitted anonymously.
Important: This setting cannot be changed once the survey has been sent.
4. Create a survey
Select Surveys from the Administration dropdown
Select + Create Survey in the upper right-hand corner of the dashboard
Type the name of the survey in the Survey Name field
Select the survey type that fits your purpose from the Survey Type dropdown menu
Select the event type from the Event Type dropdown menu (only applicable for Pre-Interview surveys)
Turn on the Anonymous Responses toggle to collect responses anonymously (the toggle will turn teal when anonymity is enabled)
Select Save to create the survey
Note: The Survey Name will appear to applicants when the survey is sent.
Once you select Save, the Create Survey Question window will automatically display.
5. Create survey questions
The Create Survey Question window automatically displays when you create a new survey. To add questions to an existing survey, select the pencil icon next to the survey you'd like to edit.
Important: Survey questions can only be edited or deleted before applicants submit their responses.
Type the survey question in the Question field
Select the question type from the Type dropdown menu
Multiple Choice
Type the answer choices in the fields provided
Select the "+" icon to the left of an answer choice field to add additional fields
Select the up/down arrows icon and drag and drop an answer choice to reorder it
Select the red "X" icon to delete a field
Yes / No
The Yes and No answer choices are enabled by default and cannot be turned off.
Select the "+" icon to enable the Maybe answer choice (the option will turn teal)
Select the red "X" icon to disable the Maybe answer choice (the option will turn white)
Free Response
Dropdown
Type the answer choices in the fields provided
Select the "+" icon to the left of an answer choice field to add additional fields
Select the up/down arrows icon and drag and drop an answer choice to reorder it
Select the red "X" icon to delete a field
Likert Scale
The pre-populated text can be edited.
Select the "+" icon to the left of an answer choice field to add additional fields
Select the up/down arrows icon and drag and drop an answer choice to reorder it
Select the red "X" icon to delete a field
5. Save and review survey questions
Select Save to save the survey question, or select Save & Add Another to save the question and add another one.
Once the survey has been saved, it will display on the page. To preview the survey, select Preview Survey at the top right of the question bank.
To return to the All Surveys page, select Back to All Surveys at the top left of the question bank.
To make changes to a survey after it has been created, see Managing Program Surveys.
For additional questions or support, please contact our team by emailing customercare@thalamusgme.com.