Yes, you can get a refund instead of a voucher, provided that:
1. The order was not Cash on Delivery (COD).
2. You request the refund within 3 months of the voucher being issued.
If you need help,
please contact our customer support team through any of the following channels:
Channel
Details
Availability
9 AM to 3 AM (UAE time)
9 AM to 3 AM (UAE time)
Call
+971 6005-23-846
9 AM to 9 PM (UAE time)