Your shipment may be returned to our warehouse by the shipping company if:
1. It is held at customs and fails to pass the customs clearance process.
2. The courier attempts delivery but is unsuccessful.
Please note that returned shipments cannot be reshipped; you will need to place a new order.
If you are facing any issues,
please contact our customer support team through any of the following channels:
Channel
Details
Availability
9 AM to 3 AM (UAE time)
9 AM to 3 AM (UAE time)
Call
+971 6005-23-846
9 AM to 9 PM (UAE time)