Our knowledgeable and friendly customer support team is available Monday - Friday, 9:00 am - 5:00 pm EST, to assist you with any questions or concerns!
You can reach us by emailing us at CustomerService@thehempdoctor.com, calling us at 888-206-3832 (option 1 for customer service), or chatting with us in the messenger below!
We do take lunch from 1 pm to 2 pm!
If we do not answer when you call, please leave a voicemail with as much information as possible, and we will get back to you as soon as possible!
Email Us π¨ | Call Us βοΈ | Message Us BelowβοΈ |
Send us an email anytime! A customer support team member will reply as soon as possible (usually within 24 - 48 hours)! We are closed on weekends and major holidays, so we will get back to you during our business hours. π§
| Give us a call M - F, 9 am - 5 pm! We break for lunch from 1 pm to 2 pm.
βοΈ | We have answered our most-asked questions and set up this tool to support you better!
The system will guide you to a team member for further assistance if necessary. β¬οΈ βοΈ |
Thank you so much for your patience and continued support! Please let us know if there are any answers you couldn't find in the messenger or articles!
We are continually growing and looking to improve how we support you, and your feedback helps us do just that!
We look forward to assisting you in any way that we can!