You can initially claim/redeem your card, and check its balance and transactions, by going to “My Cards” in the app, then tap on the card that you'd like to check, and then copy the challenge token of your card and tap “View Card” (see the images below).

After that, you need to paste the challenge token into the redemption page that opens after you click "View Card".

You will then be taken to a page with your card details, transaction details, and balance.

Alternatively, if you recorded your Visa card information when first claiming / redeeming it (that is, the card number, expiry, and security code), then you can use those details to log in directly to the following redemption website https://www.yourrewardcard.com

We always suggest writing down your card details in case you lose access to your card or mobile app.

If you're unable to access your Visa card details within the TBC app or via the YourRewardCard website, then see our article titled Why Can't I Activate/Claim/Redeem/View My Prepaid Visa Card?