Frequently Asked Questions
By TBC1 author29 articles
- Where do your prepaid Mastercards work in Europe?
- How to earn rewards on past Uber trips & Uber Eats deliveries?
- I want to use bitcoin to purchase from you, but I’m completely new to this! What do I do?
- How do I set up Lightning Rewards Auto-withdrawals?
- Why is my rewards balance still pending? When can I withdraw my rewards?
- How do I top up my TBC credit balance?
- How do referral rewards work?
- What happens if my confirmation code isn’t in my email?
- How do I check the balance and transactions for my prepaid Mastercard or Visa card?
- How do I join?
- What are the fees on your prepaid Mastercards or Visa cards?
- How do I get my bitcoin rewards?
- Can I use my prepaid Mastercard or Visa card to receive payments or withdraw cash from an ATM?
- How can I earn more bitcoin?
- Can I recharge/top-up my prepaid Mastercard or Visa card? How do I deal with a small left-over balance?
- Are there any limits on earning bitcoin?
- What happens if a merchant refunds my prepaid Mastercard or Visa transaction?
- How much bitcoin back can I earn?
- What name and address do I use with my prepaid Mastercard or Visa card?
- Does your rewards program cost anything?
- Can I add my prepaid Mastercard or Visa card to a digital wallet like Apple Pay, Google Pay, or Samsung Pay?
- Why purchase products from you with bitcoin instead of the other payment methods?
- What payment methods are available?
- Why can't I find (to purchase) prepaid Mastercard or Visa card in the app?
- What’s the point of buying and using your gift cards instead of just spending with my credit card?
- Why was my prepaid Mastercard or Visa card transaction declined?
- What is The Bitcoin Company?
- Why can't I activate/claim/redeem/view my prepaid Mastercard or Visa card?
- How do I use Lightning Authentication (LNURL-AUTH)?