This article covers some of the tools and advanced settings available to group leaders on The Mighty. For guidance on the initial creation and setup of a new group, including settings that are available during initial creation, see the Creating a Mighty group help page.
Access these tools and settings via the "About" screen for a group. Group leaders will see an "Edit" button in the upper-right corner of that screen.
No matter the focus or size of your group, we want to make sure you have the tools, resources, tips and encouragement you need to lead with confidence and compassion.
Review the basics
Do a quick review to make sure these sections are up-to-date and relevant for the group topic. Information and tips on these options are covered more thoroughly in the Creating a Mighty group help page.
To change these settings through the mobile app:
On the home screen, go to the “About” section
Then tap “Edit” in the upper-right
Update the sections
Tap “Save” in the upper-right
To change these setting through a web browser:
On the group page, click the "Edit" link on the right, just beneath the header image
Update the sections
Click "Save Changes" at the bottom
Custom header and profile images
Make sure you have a custom header and a custom profile image for your group.
Custom graphics represent your group and help it stand out. They also serve as visual cues to help your group be recognizable to members.
Make sure your group description is filled in with useful information about the group.
This is where most potential members will learn what the group is about, what type of content is welcome, what group members can expect, and so forth.
Make sure the related topics are filled in. This will help potential members find and join your group.
Members will be more engaged when they see the group leader posting themselves. When you post often, your group members will have more chances to respond, be encouraged to create their own posts and be more likely to invite their friends to join.
Include an image or graphic with your post. A compelling image can help your post stand out to other Mighty members, even those who haven’t joined your group yet. Creating a graphic with text is another option!
Include hashtags in your post. Using hashtags, such as for relevant health conditions, will surface posts to users who follow those topics. It will help potential members see group posts, and possibly choose to join themselves. (Note: This does not apply to private groups.)
For some more helpful tips, see: What makes a great post on The Mighty?
Respond to other members who post to the group
Encourage others by hearting and replying to their posts. A thriving group is one where members are making their own posts -- that takes the pressure off of you to keep things going (phew!). Reply to the posts they create and be sure to recognize those who contribute the most. Everyone loves to be cheered on!
Pin a post
You can highlight a specific post to your group by pinning it to the top of the feed as a “community prompt.” Any member’s post can be a community prompt. This is an easy way to let members know the latest, or for new members to get a better feel for the group.
When you choose to pin a new post, members using The Mighty app will get a push notification, so this is a powerful engagement tool at your fingertips!
Stay on top of join requests and post reviews
Depending on your group settings (see more below), you may need to personally approve join requests and/or review moderated posts. Make sure to check in regularly so new members and content aren't left hanging for too long.
If you don't think you'll be able to stay on top of reviewing join requests, consider enabling "Auto-approve join requests" so approval is not needed. If you feel that members need to be approved for the group, consider recruiting a co-leader to help.
If you don't think you'll be able to stay on top of reviewing moderated posts, consider enabling "Utilize Moderation by The Mighty" and the Mighty Moderation Team can help review group posts. This would require the group to use the default guidelines and default managed keywords. If you feel that the group needs custom guidelines and/or custom managed keywords, then consider recruiting a co-leader to help.
As the group leader, you may want to keep close watch on what's happening from day to day. Configuring your Notifications is one way to make sure you're alerted to conversations, events and member activity that might need your attention.
Choose settings that make the most sense for you personally. If you add additional group leaders in the future, they will have their own settings to determine when they get notified. You can edit these settings at any time, which may be useful as the group grows and changes.
Please note that many notifications will be sent as push notifications, visible outside the app, most commonly seen on your smartphone lock screen. The settings on your device control when and how these notifications appear to you. If you do not have push notifications enabled for the Mighty app, you may not receive some of the alerts you enable.
Advanced Group Settings
Some of these options are overviewed in the Creating a Mighty Group help page, along with their recommended settings. Here is some more information on these settings.
Community Guidelines & Moderation by The Mighty
A new group comes with some basic guidelines already set up for members. In many cases, these will be sufficient and you may not need to establish others. When you (as the leader) make moderation decisions, you will be able to reference a particular guideline that a post violated. The member who made that post will see that indicated when they view the moderated post (which will only be visible to them).
You may wish to establish additional guidelines that are specific to the group. If members are likely to have specific sensitivities (perhaps due to their condition, identity or other experiences), custom guidelines will help the group be mindful of those sensitivities.
Another option for leaders is to Utilize Moderation by The Mighty. This is a setting that can be changed as needed. When enabled, posts that are flagged for moderation will immediately be sent to the Mighty Moderation Team for review. When this setting is disabled (which is the default setting), the group leaders will be responsible for timely review of posts. The Mighty will only be prompted to review posts which have aged beyond a certain number of hours.
If you are utilizing Mighty moderation in your group, please note that custom guidelines will not be applied during those decisions. The Mighty moderates based on the default guidelines, Community Policy and the Membership Terms & Conditions.
For more on moderation, see the Moderating a Mighty Group article.
Public or private?
Give some thought to the topic of your group and whether members would be better served by having conversations that are less visible to the general Mighty membership.
For most standard groups, being public is typically the recommended option.
Public groups may have posts surfaced to any Mighty member, depending on what hashtags are used. Posts from public groups can appear in anyone's feed, regardless of whether they are a member of the group. Public groups can grow more easily because potential members can find the group and its content through hashtags and through the post of members that they follow.
Private groups require a user to become a member before they can see any posts. Even if common hashtags are used, posts will only appear in the feeds of group members. If your group deals with a sensitive or triggering topic, making it private may be the best option. Private groups are discovered primarily from search results, though members can also use invitation links to help others find the group.
Groups can be made private by enabling the "Make group private" option in the group settings. Enabling this option cannot be reversed.
Private groups cannot be made public. Once the "Make group private" option is enabled and saved, it cannot be undone.
Public groups can be changed to private in the future. But once private, they cannot be made public again.
Not sure which to choose? Keep your group public. You can always change it later.
If your group is currently private but you think it would be better as a public group, you will need to recreate the group. This is best done early, when there are not many members. Some tips on the process:
Rename your current private group to something like "Closed - [group name]".
Create the new public group at the same name.
Copy over any information you want to keep, such as the group description, welcome message, and custom graphics.
Recreate any posts you would like to have on the new group.
Personally invite over any members to the new group.
Contact Staff and ask us to close the private group.
Whether the group is public or private, you may wish to screen potential members when they make a Join Request. This screening can be done by establishing Application Questions.
The questions may simply make membership requirements clear. For example, if the group is focused on a specific geographic region, it may be a good idea to have a question asking the potential member to confirm they live in that region.
Questions can also be conditions to which potential members must agree. For example, in a group about plant-based diets, members might need to agree that they will not post recipes containing meat, eggs or dairy.
Questions can be prompts for:
A freeform answer (where the potential member types out their response). Choose this for more open-ended questions.
A single answer (where the potential member must provide the correct response). Choose this for screening questions that determine the potential member's eligibility to join.
Multiple answers (where the member selects all relevant responses from a list). Choose this to better understand a potential member's specific background or interest in the topic.
Leaders will have the opportunity to approve or deny membership based on the responses to application questions. Individual questions can be designated as optional or required. Individual questions can be modified or deleted later.
Auto-approve Join Requests
In some cases, group leaders may not feel the need to screen potential members. The option to auto-approve join requests can be switched on and off as needed. When enabled, potential members will immediately be added to the group after requesting to join (and answering any application questions that have been set up).
If you have set up application questions for the purpose of screening, you may wish to disable auto-approve join requests.
More Help and Information
See the following articles for more information about configuring and leading a group:
For more resources, to ask questions, and to engage with other group leaders, join this group on the Mighty: