A VIP Host at Thrill is your personal connection to the highest level of service and rewards on the platform. Starting at the Ignite tier, you'll unlock access to your own dedicated host.
👤 What does a VIP Host do?
Your VIP Host is there to make your experience smoother, faster, and more rewarding. They provide: In addition to offering unparalleled support, the VIP Host team manages all bonus-related matters, including eligibility, wagering targets, bonus confirmation, and claim processing. General customer support cannot assist with these issues, making your VIP Host your exclusive point of contact.
Personalized Bonuses: Custom-tailored offers based on your preferences and gameplay. This also includes monitoring wagering targets applicable to your bonuses and helping you navigate the claiming process after meeting those targets.
24/7 VIP Support: Dedicated VIP hosts for quicker, more personalized assistance. For example, they are available to confirm your bonus eligibility and guide you through the claim process after fulfilling wagering requirements.
Exclusive Promotions: Access to special events, private reloads, and unique campaigns.
Reward Planning: Get insights into your current standing and tips for unlocking your next VIP bonus.
🎯 When do I unlock a VIP host?
Once you reach the Ignite tier, hold tight and a VIP host will reach out to set up a direct communication channel. The higher your tier, the more tailored and proactive the service becomes. Additionally, the VIP Host team will be your go-to resource for all matters pertaining to bonus management, providing specialized assistance that is not available through standard customer support.