To change your account details, you'll first need to login to your Thriva account, and navigate to the menu in the top right hand corner.

Click settings to change:

  • your delivery address
  • your payment details
  • your date of birth
  • your password

Click my health profile to change:

  • your contact phone number
  • your health goals
  • anything you'd like the reviewing GP to know

To change the email address associated with your account, please get in touch with our customer support team at, or click the chat icon in the lower right corner.

Want to change the date of your next test, switch to a different subscription package, or cancel your subscription? Click here

Still have questions? Check out our help center, or get in touch at

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