1. Log in to the platform using Chrome
2. Click on the padlock on the top left of your browser and ensure the camera, microphone and sound are all enabled.
3. Click on the ? on the top right and select 'Connection Test'
4. Wait for the test to complete
5. When the test has passed a green banner will appear on the top, you’ll be able to see yourself in the camera, the green bar underneath the microphone will move as you speak, and Browser Compatibility writing will be green.
In addition to the above you will also see a green ticked box and green writing related to the connectivity to OpenTok Servers:
6. Click on the Video device to select a different device, if available.
7. Click on the Audio device to select a different device, if available.
8. Click on the camera icon on the top right of your browser and allow the platform access to your camera and microphone. Check if the correct microphone and camera are selected.
9. Log out.
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