Skip to main content

Password Reset

Minna Vaisanen avatar
Written by Minna Vaisanen
Updated over a year ago
  1. Enter your email address and click on 'Next'

3. Click on 'Forgot your password?'

4. Enter your email address and click 'reset my password'

5. Open the email received

6. Click on the button in the email

7. Enter the new password

8. You will receive this notification to confirm you have reset your password successfully

PASSWORD CRITERIA

We’ve updated our password policy to make our minimum password requirements even stronger. Passwords will need to have the following characteristics:

  • They must be at least 10 characters in length

  • They must contain a mixture of one number, one special character, one uppercase letter, and one lowercase letter

  • They must not contain common word/number patterns, such as abcdefg, qwerty, 123321, aabbcc, 123456, etc.

  • They cannot include your email address/username


SUGGESTED ARTICLES

Did this answer your question?