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Ticker FAQs
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renew
Can I change how I pay when I
renew
?
Changing payment method when you
renew
… You can use either payment method by selecting this in your app when you
renew
How do I
renew
when you're closed?
Renewing your
policy when we're closed… We don’t automatically
renew
policies, so you need to
renew
before your policy end date to stay insured… If you’ve already had your renewal quote and have no changes to make, you can easily
renew
your policy
I don’t want to
renew
my policy. What do I do?
What to do if you don't want to
renew
… If you don’t want to
renew
with us, that's fine… We won't automatically
renew
your policy so you don't have to do anything
What will happen if I don’t
renew
?
Will my policy
renew
if I don't call you?… We don’t automatically
renew
your policy, so you need to get in touch with us to
renew
… You can easily
renew
in the app if your details are still the same
Do I need to contact Ticker to
renew
?
Will my policy
renew
if I don't do anything?… We don’t automatically
renew
your policy, so you do need to
renew
your policy in the app to stay insured… If you’ve already had your renewal quote, you can easily
renew
your policy in your Ticker app
How can I see my
renewal
?
Viewing your
renewal
… You can easily
renew
your policy in your Ticker app, as well as checking and downloading your renewal… If you need to make changes to your details before you
renew
, start a chat with us from 9am to 5pm, Monday
When do I get my new Ticker device at
renewal
?
Remember: we don’t auto-
renew
your policy, so make sure you
renew
in the Ticker app to stay covered… Just review your renewal quote, then tap to
renew
Where can I see my
renewal
documents?
Viewing your
renewal
documents… You can easily
renew
your policy in your Ticker app, as well as checking and downloading your renewal
When will I get my
renewal
invitation?
Receiving your
renewal
invitation… If you've already had your renewal quote, you can easily
renew
your policy in your Ticker app
Do I need any extra documents to set up older driver car insurance?
’t need any extra documents to set up older driver car insurance, but remember that you’ll need to
renew