Ticker FAQs
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Advice and answers from the Ticker Team
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renew
How do I
renew
when you're closed?
We’re here to help you
renew
by chat from 8am to 7pm, Monday to Friday and 9am to 1pm on Saturday… We always offer you our best price first time, so
renewing
at the last minute won’t get a better price… Make sure to leave plenty of time to
renew
Written by
Ticker
Updated over a week ago
I don’t want to
renew
my policy. What do I do?
If you don’t want to
renew
your policy, please start a chat in the app or call to let us know… What to do if you don't want to
renew
Written by
Ticker
Updated over a week ago
How can I pay for my
renewal
?
You can pay for your
renewal
annually using a debit or credit card, continue to pay monthly, across 11… Ways to pay for your
renewal
Written by
Ticker
Updated over a week ago
Why won’t you offer me a
renewal
?
Unfortunately, we can’t offer a
renewal
to all our customers… Why aren't you offering me a
renewal
?
Written by
Ticker
Updated over a week ago
Is my
renewal
price affected by my driving?
How driving affects your
renewal
price
Written by
Ticker
Updated over a week ago
How can I see my
renewal
?
You can check your
renewal
, as well as viewing and downloading your
renewal
documents, through the Ticker… To
renew
your policy, please ring us on 0345 305 2774… Viewing your
renewal
Written by
Ticker
Updated over a week ago
Can I change how I pay when I
renew
?
Changing payment method when you
renew
Written by
Ticker
Updated over a week ago
Why has my price changed at
renewal
?
When we calculate your
renewal
premium, we take a wide range of factors into account and carefully consider… We do also take your year’s driving into consideration, so your
renewal
is completely personalised… Understanding changes in price at
renewal
Written by
Ticker
Updated over a week ago
Where can I see my
renewal
documents?
All your
renewal
documents will be in your Ticker app… Viewing your
renewal
documents
Written by
Ticker
Updated over a week ago
What changes do I need to tell you about at
renewal
?
Your
renewal
invite shows all of the details we will use for your
renewal
premium – based on the information… What changes do I need to tell you about at
renewal
?… The changes you must tell us about before
renewing
your policy
Written by
Ticker
Updated over a week ago