Before proceeding to delete your card, please take note of the following important considerations:
Withdraw Remaining Balance: Ensure any remaining balance on your card has been completely withdrawn before deleting it.
Pending Refunds: Ensure you are not expecting any refunds to your card, as you won't be able to retrieve a deleted card. Contact merchants to put a hold on transactions or refunds.
Once you've addressed these considerations, follow the steps below to permanently delete your Timon card:
Step-by-Step Guide
Go to Your Virtual Cards Tab: Open the Timon app and navigate to the Virtual Cards tab to view your cards.
Select Your Card: Click on the card you wish to delete to access its options.
Open Additional Actions: Tap the tab with the three dots (…). This icon represents more options or additional actions that can be performed on your card.
Delete the Card: Tap the “Delete card” button from the list of actions that appear.
Confirm Deletion: Proceed to confirm the deletion by clicking on the “Yes, delete this card” button. If you change your mind, you can click the “Cancel” button.
By following these steps, you can ensure the secure deletion of your Timon card.
If you need further assistance, please reach out to our support team via the in-app chat. We're here to help!