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How To Freeze and Unfreeze Your Card On Timon
How To Freeze and Unfreeze Your Card On Timon

Managing the security of your Timon Card is easy with the Freeze and Unfreeze Card features.

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Written by growth growth
Updated over 5 months ago

Here’s how you can freeze and unfreeze your Timon card:

How to Freeze Your Card

  1. Go to Your Cards Tab: Open the Timon app, navigate to the Cards tab, and select the card type (physical or virtual).

  2. Select Your Card: Click on the card you want to freeze to access its options.

  3. Open Additional Actions: Tap the tab with the three dots (…). This icon represents more options or additional actions that can be performed on your card.

  4. Freeze the Card

    • Tap the “Freeze card” button from the list of actions that appear.

    • Proceed to click on the “Freeze” button.

    • Your card will be instantly frozen.

How to Unfreeze Your Card

  1. Go to Your Cards Tab: Open the Timon app, navigate to the Cards tab, and select the card type (physical or virtual).

  2. Select Your Card: Click on the card you want to unfreeze to access its options.

  3. Open Additional Actions: Tap the tab with the three dots (…). This icon represents more options or additional actions that can be performed on your card.

  4. Unfreeze the Card

    • Tap the “Freeze card” button from the list of actions that appear.

    • Proceed to click on the “Unfreeze card” button.

    • Your card will be instantly unfrozen.

Using the Freeze and Unfreeze Card feature helps you manage your card’s security effectively.

If you need further assistance, please reach out to our support team via the in-app chat. We're here to help!

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