When you wrap up your meeting, tl;dv will immediately start processing your recording and your transcript, but you might not see either of them immediately!
First we process the video and audio, then the transcript, and after the transcript is when the notes are generated. 😊
The processing of your recording and/or your transcript might take up to 2h.
If after 2 hours your video or transcript are still processing, please do the following:
Go back to your meeting room and check if tl;dv is still present in your call
If the bot is still present, please click "Stop-and-save" via our meeting interface or remove the bot like a normal meeting participant.
Reach out to our support (chat icon in the bottom right corner) and share your recording link with our team
Attach a screenshot of what you see on the recording's page
We will get back to you as soon as possible! 🔮
Tip: Please remember that, if you're on the Free plan, after you record 10 meetings the transcript will be fully generated, but you will only get AI Meeting Notes for the first 10 minutes of your recording! If you're struggling to find your meeting's recording, the article below might be helpful.