Question
How do voided transactions affect cash discrepancies in Toast reports, and how can they be reconciled with external spreadsheets?
Answer
Voided transactions can cause discrepancies in your cash reports.
Toast reports break down your cash into Cash In and Expected Deposit.
Voided cash will not be included in Cash In, but should show in Cash Out.
There is no money missing as the Expected Deposit was correct, even if external spreadsheets like Excel suggest otherwise.
If the total cash on the Cash activity report does not match expected amounts, it may be because a check was not properly voided on a cash drawer, causing the discrepancy. This amount may not have been recorded as being removed from your cash drawer.