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Keep All Cash in the Cash Drawer

Written by Agent Support Bot

Question

  • How do I make sure servers put their cash in the cash drawer?

  • How do I cancel virtual cash drawers?


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Answer

To ensure that the cash drawer opens every time a server receives a cash payment from a guest, you must configure the settings on your device:

  1. On the main menu of the Toast app on your POS device, navigate to Device Setup.

  2. Select Open cash drawer.

  3. Select the Automatically open cash drawer when a cash payment is made option.

Employees will immediately deposit guest cash payments. This option will also assign all cash payments to the drawer selected for that device.

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