Question
What does User Keys Entity Malformed or Not Present mean?
I got the error message User Keys Entity Malformed or Not Presente. How do I fix it?
How do I troubleshoot the User Keys Entity Malformed or Not Present error?
Answer
The User Keys Entity Malformed or Not Present error occurs when you are trying to reset a password for a deleted user. Please contact a manager for assistance, or contact Customer Care for further assistance.