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Closing Checks During Void Reversals

Written by Agent Support Bot

Question

Can I close a check while a void reversal is processing?


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Answer

If you've performed a void reversal on a check that hasn't been batched and captured, we recommend comping the check with a discount or another payment type labeled Payment Correction. This allows you to close the check while keeping a clear record that a void reversal was performed.

To confirm that a void reversal has been processed, simply check your bank account activity. The reversal will appear as a deposit directly into your account.

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